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Sykes Chemists cares passionately about how data gathered from you is expertly controlled. We know you do too, and we appreciate your trust in us to manage your personal information carefully and sensibly. This note describes the privacy policy of Sykes Chemists Limited, and by visiting www.sykeschemists.co.uk you are accepting and consenting to the practices outlined here.

Do we use Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser, and to provide features such as personalised greetings and storage of items in your Shopping Basket between visits.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of Sykeschemists' most innovative and useful features and we recommend that you leave them turned on.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Controllers of Information

Any personal information provided to or to be gathered by Sykes Chemists Limited is controlled by Sykes Chemists Limited whose registered address is

328 St Helens Road,
Bolton BL3 3RP

In turn, Sykes Chemists works within the regulatory authority of the NHS, and Bolton PCT in particular.

Bolton Primary Care Trust
St. Peter's House, Silverwell Street,
Bolton BL1 1PP.
01204 46 2000 or Fax 01204 46 2048
www.bolton.nhs.uk
www.nhs.uk

Finally, all pharmacies and pharmacists operating within the UK are governed by the rules and regulations of The British Pharmaceutical Society. They will hold all the regulatory information on Sykes Chemists

Royal Pharmaceutical Society of Great Britain
1 Lambeth High Street,
London SE1 7JN
020 7735 9141
www.rpsgb.org.uk

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.

The Sykes Chemists website is hosted at Reynolds House, a specialist telecommunications building and the largest high specification IT and office complex in the North West.

The programming code used to operate Sykes Chemists online uses a form of encryption called Secure Sockets Layer (SSL) technology, which protects the Web site and makes it easy for clients to trust. Every SSL Certificate is created for a particular server in a specific domain for a verified business entity. Like a passport or a driver's license, an SSL Certificate is issued by a trusted authority, the Certificate Authority (CA) in this case Equifax.

We reveal only the last four digits of your credit card numbers when confirming an order, though, of course we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

What Personal Information About Customers Does Sykes Chemists Gather?

Your personal information helps us continually improve your shopping experience at Sykes Chemists.com. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Information You Give Us

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.

Automatic Information
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses www.sykeschemists.co.uk. A number of companies offer utilities designed to help you visit websites anonymously.

E-mail Communications
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from www.sykeschemists.co.uk if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers.

Information from Other Sources
We might receive information about you from other sources and add it to our account information.

Freedom of Information

Sykes Chemists is enthusiastic that you should have access to as much information about the company and how the NHS works as possible. For example, you may request information about Sykes Chemists under the NHS Openness Code 1995.

Similarly, the Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.

Finally, Under the Data Protection Act 1998, you are also entitled to access your patient medication records or any other personal information held about you. For this, please contact:

The Senior Partner,
Sykes Chemists
188 Chorley Old Road,
Bolton BL1 3BG

Un-Subscribe

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages.

Send an email to us by visiting the Contact Page.

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Correct/Update

This site gives users the following options for changing and modifying information previously provided.

Send an email to us by visiting the Contact Page.